Introducing the Hamilton Captel^®  Call Me #

If you just can’t hear on the phone, now you can listen while reading captions of what is said to you on your smartphone, tablet or computer – with just one number to reach them all.

The Hamilton CapTel Call Me # is your personal phone number that makes it possible to receive captioned calls on your PC/Mac, smartphone and tablet. Share this single phone number with your family, friends and business contacts so that they can call you directly, without first having to dial a toll-free number.

Whether you are a seasoned pro or new to Hamilton CapTel, you are just three easy steps away from your new Hamilton CapTel Call Me #.

Please not that once you obtain a Call Me #, you will no longer be able to receive calls via the toll-free access number. To use Hamilton CapTel on your smartphone, it must have voice and data capability.

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Kelly Jenkins Receives Hamilton Relay 2013
Better Hearing and Speech Month Recognition Award
submitted by Hamilton Relay

Each May, in honor of Better Hearing and Speech Month, Hamilton Relay recognizes one individual who is hard of hearing, late deafened or has difficulty speaking and who has been a positive influence in Georgia, demonstrating commitment to advocacy, leadership and enhancing the lives of those around them. This year’s recipient of the Better Hearing and Speech Month Recognition Award is Kelly Jenkins.  

Kelly is a dedicated advocate for individuals who are deaf or hard of hearing in the state of Georgia. Specifically, much of her focus has been on improving the rights of children with hearing loss. Kelly experiences hearing loss herself and is a mother of three children, one of whom also experiences hearing loss.  

She is a co-founder of Let Georgia Hear, a parent-led advocacy group working toward passing legislation in Georgia that would require insurance companies to cover the cost of hearing aids for children. She has been in communication with several other states that are pursuing similar mandates and has also raised awareness for the rights of children with hearing loss through national and local TV networks and newspapers.  

Previously, Kelly served as the parent volunteer coordinator for the Atlanta Speech School Hamm Center and now serves on the School Board Guild and is the Special Projects Volunteer. She is also a board member for Georgia Hands & Voices, a non-profit organization that provides families with resources and information for improving communication access and educational outcomes for their children. Kelly also serves on the Policy and Funding Subcommittee for the Georgia Pathway to Language and Literacy Organization, which supports the advancement of literacy proficiency for the children of Georgia who are deaf or hard of hearing.  

Kelly has clearly demonstrated leadership and has contributed tremendously to children in the deaf and hard of hearing community. Congratulations, Kelly!

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Georgia Relay Partner:
Keeping Customers & Businesses Connected
submitted by Hamilton Relay

In an effort to help Georgia businesses provide better service to customers who are deaf, hard of hearing, deaf-blind or have difficulty speaking, Georgia Relay recently revised all of its training and marketing materials for the Georgia Relay Partner Program.

Open to all Georgia-based businesses, Georgia Relay Partner provides businesses of all sizes and types with free materials they need to answer and receive Relay calls with confidence, making it easier than ever for Relay users and Relay Partners to conduct business by phone.

Georgia Relay’s outreach coordinator, Ellen Rolader, is the point of contact for the Georgia Relay Partner program. She makes sure all new partners complete their training and receive their all-new partner kit, which includes:

·   A welcome letter from Ellen

·   A certificate to acknowledge that a business is an official Georgia Relay Partner

·   A detailed guide that explains Georgia Relay, the different types of Relay calls and how to place and receive them

·   A shorter version of the Partner Guide to distribute to employees

·   A flyer with tips for answering Relay calls

·   A flyer with advice for protecting a business from fraudulent Relay calls

·   A window decal to show customers that a business is a Georgia Relay Partner

·   A template article that a business can use to announce that it is now a Georgia Relay Partner

Partners also receive a listing on the Georgia Relay website so that Relay users are able to find businesses that are prepared to receive Relay calls. To find a list of current Georgia Relay partners or to learn more about the Georgia Relay Partner program, please visit www.georgiarelay.org or contact Ellen Rolader at ellen.rolader@hamiltonrelay.com.

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Hamilton Relay Now Accepting Applications
for 2013 High School Scholarship Program
submitted by Hamilton Relay

Hamilton Relay is now accepting applications for its 2013 High School Scholarship program. The program will award $500 to one graduating Georgia high school student who is deaf, hard of hearing, deaf-blind or has difficulty speaking.  

Established in 2010, the Hamilton Relay Scholarship Program is designed to support individuals who are deaf, hard of hearing, deaf-blind or have difficulty speaking in their post-secondary education. One scholarship is awarded annually in each of the states where Hamilton Relay is the contracted telecommunications relay service provider.

To be eligible for the 2013 Hamilton Relay Scholarship Program in Georgia, students must:

1. Be a graduating high school student who is deaf, hard of hearing, deaf-blind or has difficulty speaking
2. Be a resident of Georgia
3. Complete and submit an application, an essay under the topic of communication technology and a letter of recommendation

Applications are available online at www.HamiltonRelay.com and must be postmarked by March 1, 2013 to be considered eligible for selection. The winner will be chosen by the end of April and announced during the month of May.

The Hamilton Relay Scholarship Program is just one of several national programs made available by Hamilton Relay to honor individuals who are making a difference in their communities. In addition to the high school scholarships, Hamilton offers a $1,000 scholarship to an undergraduate student at each of the following schools: Gallaudet, California State University Northridge and the National Technical Institute of the Deaf.  In May, Hamilton Relay will present the Better Hearing and Speech Month Recognition Award to individuals who are hard of hearing, late-deafened or have difficulty speaking and who have served as a strong influence within their state, and in September, Hamilton Relay will recognize individuals through Hamilton’s Deaf Community Leader Award during National Deaf Awareness Week.

“We enjoy recognizing the individual leaders and talented students who are involved in our programs,” says Dixie Ziegler, vice president of Hamilton Relay. “Every year, more and more nominations and applications pour in, and the amount of support and community involvement is tremendous.”

For more information about any of Hamilton Relay’s scholarship and award opportunities, please visit www.hamiltonrelay.com. For more information about Georgia Relay and its services, please visit www.georgiarelay.org or call 1-866-787-6710.

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Got a Smartphone?

submitted by Hamilton Relay

Thanks to FREE apps like these, a smartphone can be an incredibly powerful communications tool for deaf and hard-of-hearing users.  Download them now from your device’s apps store.

IP-Relay
IP-Relay from Purple Communications enables deaf or hard-of-hearing users to make and receive text relay calls. Calls are free and do not count against your monthly phone minutes.

(For Apple, Android and BlackBerry devices)

ntouch
Get video relay service on the go with ntouch, the app from Sorenson Communications that turns your smartphone into an instant videophone.

(For Apple and Android devices)

Hamilton Mobile CapTel
See exactly what is being said to you on every call with Hamilton Mobile CapTel, the app that translates your caller’s words into easy-to-read text captions. Ideal for hard-of-hearing or deaf people who want to make voice calls.

(For Apple, Android and Blackberry devices)

ConvoMobile
Enjoy video chat wherever you’re comfortable! ConvoMobile lets you call any videophone and features one-click Video Relay calling. It’s also the first mobile VRS app to have a 911 hot button.

(For Apple and Android devices)

Virtual Voice
Virtual Voice uses text to speech (TTS) and speech recognition features to enable deaf and speech-disabled users to communicate with others without the need for sign language or lip reading.

(For Android devices)

iSpeech
iSpeech converts text to speech and will even translate your text into 18 foreign languages, making it great for travel. Choose from a selection of voices.

(For Apple and Blackberry devices)

Dragon Dictate
Perfect for ASL users and late-deafened adults, Dragon Dictate changes voice to text captions, making it easy for deaf and hard-of-hearing users to communicate face-to-face with others.

(For Apple devices)

Skype
Video call and instant message anyone on Skype for free.

(For Apple, Android and BlackBerry devices)

Vibe
Feel who’s calling and texting you with Vibe, the app that uses vibration patterns to help you ID callers. Pick a contact and set or create a unique vibration pattern for them—it’s that easy! (For Android devices)

Deaf Note
Deaf Note replaces the need for pen and paper to write notes back and forth. Save or export your notes, change font sizes, and more.

(For Android devices)

Buzz Cards
Buzz Cards by Sorenson works like a deck of flash cards to help deaf users communicate more easily with those who don’t know sign language. Make and edit cards as needed, or create cards ahead of time for messages you use more often. Your cards are organized by category (e.g., “Dining” or “Travel”) to make them easy to find later.

(For Apple devices)

A complete list of Apps can be found at:

http://code-idea.org/index.php/accessibility-tools/applications

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Christopher Patterson Receives Hamilton Relay 2012 Deaf Community Leader Award for the State of Georgia

Each year in honor of Deaf Awareness Week (the final week of September), Hamilton Relay honors one individual in each state where it is the contracted relay service provider who is a leader in his/her local deaf community. Christopher Patterson of Athens is the 2012 Deaf Community Leader Award recipient for the state of Georgia.

Christopher was selected for his ability to guide positive change in Georgia’s deaf community and encourage empowerment for individuals who are deaf as well as his dedication towards both local and national deaf advocacy efforts.

Christopher is a strong advocate for communication accessibility and interpreting services for individuals who are deaf. He is the Region III representative for the National Association of the Deaf (NAD) and will be the chairperson for the NAD national conference to be held in Atlanta in 2014. Christopher was actively involved with the Georgia Advocacy Office to ensure that medical professionals have the resources to provide effective communication. He also worked to partner Georgia Association of the Deaf and Georgia Registry of Interpreters for the Deaf to host workshops for deaf individuals looking to become Certified Deaf Interpreters. Additionally, he advocated for the State of Georgia to accept American Sign Language (ASL) as a foreign language in the public schools.

Furthermore, Christopher advocated for the State of Georgia to adopt the Deaf Child Bill of Rights and was co-chair of the first Deaf Children’s Literacy Benefit Gala in Atlanta, Georgia. This event was a huge success which gained exposure to literacy issues surrounding children who are deaf.

“Christopher has been described by his peers as a warm and gracious individual who has the ability to listen and observe the needs of the community that surrounds him,” said Ellen Rolader, Georgia Outreach Coordinator, Hamilton Relay. “His ability to follow through in achieving the goals he has set forth for himself is impressive. Georgia is fortunate to have such an individual.”

Congratulations, Christopher!

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In the Loop: A Look at Hearing Loops and Telecoils

If you are one of the estimated 8.4 million Americans who wears a hearing aide on a daily basis, you may know that it can often still be difficult to hear in public places where background noise is common (such as a restaurants, airports or pharmacies), or in meeting places where the speaker is using a microphone (such as places of worship, presentation rooms or theaters). However, new technology may soon make much of America a friendlier place for people who live with hearing loss.

Just as WiFi allows people to connect to the Internet in connected public places, assistive listening devices such as induction hearing loops allow people wearing properly equipped hearing aids or cochlear implants to connect directly to public sound systems. A hearing loop consists of a microphone to collect sound, a transmitter to send the signal across a distance, a receiver to intercept the signal, and any one of several different listening attachments to send the sound from the receiver to the user’s ear, hearing aid or cochlear implant.

Today, most models of hearing aids and cochlear implants feature a small copper wire known as a telecoil or t-coil. Originally invented to boost magnetic signals from telephone handsets, t-coils are activated by a t-switch on the hearing aid or cochlear implant and enables the listener to receive the sound signal transmitted by the hearing loop directly in his/her ear while eliminating most background noise.

For those who do not use t-coils, hearing loops can also be accessed through portable receivers or headsets that are usually available to be checked out at public venues.

Hearing loops are already widely used overseas in places including Great Britain and Scandinavia, and thanks to advocacy efforts they are slowly becoming more popular in the United States. Last year, New York City Transit installed hearing loops in 488 subway information booths. Earlier this year, Nissan announced that 13,500 new city taxis will be equipped with hearing loops.

Access to public places for individuals with disabilities – including hearing loss – is required by the Americans with Disabilities Act. However, in order for hearing loops to become commonplace in the United States, more people need to be educated about the technology and advocate for its use. If you think an assistive listening device would benefit you on the job, in your classroom, at your place of worship or any place you attend regularly, find out the process from the institution for requesting accommodation (in private settings) or for auxiliary aids and services (in public settings).

For more information about hearing loops, contact the Hearing Loss Association of America or visit www.hearingloss.org.

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Introducing the New CapTel 840i

The newest innovation in CapTel^® technology is now available from Georgia Relay: the CapTel 840i. Like its predecessor, the CapTel 800i, CapTel 840i allows individuals to call a CapTel user directly, without having to dial a toll-free access number first, making the entire process more similar to a regular phone call.

The CapTel 840i hooks up to your phone line like any other phone, but it also connects to your high-speed Internet access to automatically display captions of everything your caller says on all incoming and outgoing telephone calls.

To use the CapTel 840i, you need landline telephone service (digital, DSL, VoIP or analog) and high-speed Internet access (WiFi or Ethernet cable).

CapTel 840i phones are available to Georgia residents through Georgia Relay
for the exclusive discounted price of just $99.

To find out more about CapTel, call 1-866-694-5824 (Voice/TTY)
or visit www.georgiarelay.org.

Phones will soon be available at no cost to qualifying individuals through the Georgia Telecommunications Equipment Distribution Program (GATEDP).
To find out if you qualify, contact the Georgia Council for the Hearing Impaired (GACHI)
at 1-888-297-9461 (Voice/TTY) or visit www.gachi.org.

CapTel is a registered trademark of Ultratec, Inc.

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The Gift of CapTel

The holiday season may be over, but it is always the perfect time of year to give the gift of a CapTel phone if you or your loved one is having difficulty hearing over the telephone. A CapTel phone (captioned telephone) works just like a traditional telephone, except that a typed transcript of the conversation appears on a brightly-lit display screen so that users can read every word as it is spoken.

CapTel can be a life-changing solution for people living with hearing loss.

Here is a letter from Gaye Miller Hill, who says that
her father’s new CapTel phone has made life happier for their entire family:

My dad, Robert Carroll Miller, is a great man and I missed his voice so much. About five years ago, my dad’s hearing impairment worsened to a point that he could no longer hear me when I phoned, so our phone conversations ended. This was a very sad day for me because my dad has so much wisdom and advice to share. He is a master gardener who could always answer my questions: What kind of fertilizer should I use or how to combat the bugs on the vegetable plants? Recently, my brother contacted me about phone services available for individuals with hearing impairments. I started the research and discovered the Georgia Council for the Hearing Impaired and began the process of acquiring telecommunications equipment. What a great day when Mr. Henry Carter arrived and installed the new phone for dad! My emotions surfaced when I talked by phone with dad for the first time. Dad beamed knowing that now he could talk to his family members whenever he wished. Now I can call him to ask advice, relay important information or more importantly just talk. What a blessing to hear his voice after five years of not being able to communicate by phone. Thanks to everyone who had a part in making life happier for my dad and his family.

-Gaye Miller Hill

CapTel service is free!...
and CapTel phones can be purchased at a special rate of just $99 through Georgia Relay.

For more information, please contact
Georgia Relay at 1-866-694-5824 (Voice/TTY) or visit www.georgiarelay.org.

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Mobile CapTel
Lets Users See What They Say on Smartphones  

Georgia Relay would like to remind you that you can enjoy the convenience of CapTel wherever you happen to be with Hamilton Mobile CapTel for smartphones. Mobile CapTel allows you to read captions of what’s being said to you during conversations, providing word-for-word transcriptions displayed on your mobile device, similar to captions on a television. Mobile CapTel is free to use, available 24/7 and only requires three simple things:

1)    A compatible smartphone

2)    A hands-free headset that works with hearing aids/cochlear implants

3)    An account with Hamilton Web CapTel – requires a simple, one-time registration at www.hamiltonwebcaptel.com.  

With a wide variety of Android, Blackberry, and iPhone smartphones available on the market, Hamilton now provides a convenient Smartphone Selector to determine if your phone is compatible with Mobile CapTel. Just visit http://www.hamiltoncaptel.com/mobile_captel/smartphone_selector/, select your wireless network provider and your phone, and you will find all the information you need to get started with Mobile CapTel.  

The newest offering from Mobile CapTel is an app that is optimized for Android Tablets, allowing you to use your Android Tablet to read captions of your conversation while you listen and talk over the phone. To use the app, you will need to use your Android Tablet to download the Hamilton Mobile CapTel app from the Android Market and make sure you have registered for a Hamilton Web CapTel account. Once installed, you will be able to use Mobile CapTel to place and receive calls with your Android Tablet and any telephone (i.e. landline, office, cell phone or smartphone).  

To learn more about Mobile CapTel, the Smartphone Selector, or Mobile CapTel for Android Tablets, please visit www.hamiltonmobilecaptel.com.

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Hamilton Mobile CapTel Introduces a Free iPhone App

 Hamilton Relay, Georgia Relay’s service provider, has made available a free App for your iPhone—Hamilton Mobile CapTel—that provides captions for iPhone calls.

Available nationwide, Hamilton Mobile CapTel works just like a standard CapTel call, allowing users to listen while reading captions on their iPhone
of everything that is said during a call.

Hamilton Relay considers this free App a major addition to their solutions available for the hard of hearing. In the words of Dixie Ziegler, Vice President of Hamilton Relay, "every call is important, and due to the widespread use of the iPhone, we have created a free App that is easy to use, with an intuitive interface that meets the needs of iPhone users in the U.S.”

 Hamilton relay is dedicated to delivering the most technologically advanced solutions, and the Hamilton Mobile CapTel App certainly fits the bill. In addition to users being able to listen to what is being said and simultaneously read captions, this App delivers other convenient features, including:

• Integration of contacts and phone numbers
• Free captions in both English and Spanish
• Compatibility with iPhone headsets—wired and Bluetooth
• Immediate iPhone access to personal profile and contacts
  for registered Web CapTel users
  

Hamilton Mobil CapTel is currently available on any 3G/3GS iPhone. However, look for this App to become available on a variety of devices in the near future.

Download the free Hamilton Mobile CapTel iPhone App at the iTunes® App Store.
Search "Hamilton Mobile CapTel"
or download directly at: http://iphone.appmobilize.com/track/185118

iPhone users who are new to CapTel can visit www.HamiltonCapTel.com for more details, or they may begin the one-time registration process at www.HamiltonWebCapTel.com.

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Georgia Relay Featured on People 2 People with Jocelyn Dorsey

Terri Byrd has a story familiar to many of us, but unknown to the general public. A bout with meningitis left her deaf at the age of three. Most television viewers are unfamiliar with how hard the deaf, hard of hearing and speech impaired have to work to enjoy the simple pleasures hearing persons take for granted.

However, thanks to a feature segment on WSBTV’s People 2 People with Jocelyn Dorsey, the hearing audience got a look into how Georgia Relay, the Georgia Council for the Hearing Impaired (GACHI) and the Georgia Telecommunication Equipment Distribution Program (GATEDP) made Terri’s life a whole lot easier.

It all began with a visit to GACHI. Terri was a TTY user, but wasn’t feeling as connected to the hearing world as she wanted to be. GACHI staff helped her complete an application for equipment, and also gave her resources for obtaining a hearing aid. All Terri had to bring with her was proof of income and Georgia residency, and proof of a home phone line.

Terri’s request was processed on the same day, and she qualified for free equipment. As Terri also showed proof of an Internet connection, she received a free CapTel 800i from GATEDP and free videophone from Sorenson.

GACHI soon distributed and installed Terri’s new equipment in her home. GACHI also trained her on the use of her new CapTel phone, and set up a signaler to Terri’s lamp.  And that was it—in just days, Terri had obtained the latest technology for the deaf, hard of hearing and speech impaired free of charge.

On the People 2 People segment, Terri expresses how grateful she is to Georgia Relay, GACHI and GATEDP. In her words, the equipment and services we provide brought her up “to the same level as hearing people.” And thanks to the cameras and crew of WSBTV, an entire television audience learned all we do for the deaf, hard-of-hearing and
speech-impaired community.

Terri’s interview can be found on WSBTV’s website, at www.wsbtv.com/video/24910514.

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Captioned Telephone - “See What They Say”

Just can’t hear on the phone?  Has making a telephone call become a task that you avoid or have other people do for you? If so, there is a solution available to help you reconnect to others via the phone. It’s called Captioned Telephone.   

Similar in concept to captioned television, Captioned Telephone allows you to use your own voice while you listen to and read captions of what is being said to you over the telephone.   

Captioned Telephone Service can change people’s lives. Comments from individuals who use the service include: “I could not use the phone before and now I use it all the time.” “It is a natural part of our lifestyle and without it, communication would be very limited.” “This is great. Now I can talk to my family where before someone had to call for me.” “I am enjoying my phone...I am looking forward to Captioned Telephone improving the quality of my life toward being more independent.”   

Captioned Telephone is a free service available through Georgia Relay, a public service provided by the State of Georgia and administered by the Georgia Public Service Commission. Georgia Relay makes telecommunication simple, dependable and convenient for people who are hearing, deaf, hard of hearing or speech disabled.  

The service works using a phone line and a confidential captioning service that visually displays everything the other party says during a conversation on the brightly lit screen of a CapTel® captioned telephone. The captions allow the user to read along with the spoken words. In this way, a person can engage in natural conversations with friends, businesses and loved ones, using their own voice and experiencing the independence of making calls without the assistance of the people in their lives. While the captioning service is free, a special CapTel phone is required.  

For more information, or to learn more about other telecommunication services available for Georgians who are deaf, hard of hearing or speech disabled, call Georgia Relay Customer Service toll free at 1-866-694-5824 (Voice/TTY) or visit www.GeorgiaRelay.org.  

CapTel is a registered trademark of Ultratec, Inc.

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CapTel Improving Lives in Georgia  

For many people living with hearing loss, using a telephone is often a stressful and frustrating endeavor. Whether attempting a routine call with family or friends, or a more intricate business conversation, conducting a normal phone conversation can be nearly impossible for someone who is unable to clearly understand what the person on the other end is saying.  

This is why Georgia Relay now offers captioned telephone technology – known as CapTel for short. Developed by UltraTec, the same company that produces TTYs (text telephones) for people who are deaf and hard of hearing, CapTel was introduced in Georgia in January 2008 and is revolutionizing the way many people communicate over the telephone. While not for everyone, this technology is ideal for those who are late-deafened and have understandable speech. The only equipment needed is a CapTel phone, which looks much like a standard telephone, except with a brightly-lit display screen.  

CapTel allows users to talk and listen to the person they have called while they receive a text version of the other person’s words displayed on their phone’s digital screen. As the conversation progresses, users can check their CapTel phone’s screen anytime to ensure accuracy. The captions appear nearly simultaneously as words are spoken, and the phone itself is as easy to use as a standard phone – callers just pick up the handset and dial the number they wish to call. Also, with the exception of the purchase price of the phone and any long-distance charges, there is no cost to use CapTel.  

CapTel phones are available for purchase at a discounted price of $99 (80% off of the standard retail price) exclusively through Georgia Relay. To download an order form, visit www.georgiarelay.org. If you do not have access to Internet, call 1-866-694-5824 (voice/TTY) to have an order form mailed to your home address.  

A limited number of free phones are available to people who are medically and financially qualified through the Georgia Telecommunications Equipment Distribution Program.  Call GACHI at 1-888-297-9461 (voice/TTY) or visit www.gachi.org for details.

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Ten-Digit Numbers

Ten-Digit Numbers for VRS and Internet Relay

What You Need to Know  

What is the new policy?

As of January 1, 2009, the Federal Communications Commission (FCC) requires that all Video Relay and Internet Relay users obtain a 10-digit number. This number is just like the standard 10-digit number used by most voice telephone callers.  

What about continued support of seven-digit numbers?

Web CapTel and CapTel equipment and services support the use of both seven-digit and ten-digit numbers.  

Why was the change made?

There are many benefits to using a 10-digit number for VRS and IP Relay. First of all, it is now much easier to place a call to a VRS or IP Relay user. There is no more need for multi-step calling instructions, special extensions, “proxy” numbers or IP addresses. Now, anyone can simply pick up a voice telephone, dial a 10-digit number and be connected to any VRS or IP Relay user through that person’s preferred provider.   Secondly, every 10-digit number is assigned to its user’s physical geographic location. This means that in the event that a VRS or IP Relay user places an emergency call to 911, the user’s address is automatically routed to the 911 call center operator, who is able to dispatch emergency services to the appropriate location more quickly.  

What do I need to do?

If you are a VRS or IP Relay user, you must contact your preferred service provider and request to be assigned a 10-digit number. Once you receive your number, you must register this number with your current address through your provider. You will be able to change your service provider or update your location information at any time. After June 30, 2009 VRS and IP Relay services will not be available for anyone without a registered 10-digit number.  

How can I learn more?

Any Georgia Relay user who needs to obtain a 10-digit telephone number for VRS or IP Relay, needs to register a number with a current address, or would like to learn more may do so by contacting Georgia Relay at either V/TTY 1-866-694-5824 or www.georgiarelay.org.

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Hamilton Relay Launches Innovative Web Captioned Telephone (CapTel) for On-line Captioned Telephone Calls

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